Payment Process

Customers at Raw Gold & Diamond Co. can select from a variety of payment methods when placing orders. Below we have outlined the complete order process and details for each payment method.

Credit/Debit Card

  • Minimum: $0
  • Maximum: $50,000
  • Discount: None

Bitcoin

  • Minimum: $0
  • Maximum: $500,000
  • Discount: 3%

 

PayPal

  • Minimum: $0
  • Maximum: $60,000
  • Discount: None
Paper Check, Money Order or Cashier Check
  • Minimum: $0
  • Maximum: $100,000
  • Discount: 4%

 

eCheck (ACH)

  • Minimum: $0
  • Maximum: $100,000
  • Discount: 4%

Bank Wire

  • Minimum: $500
  • Maximum: $1,000,000
  • Discount: 4%

 

Payment Methods

We are proud to accept Visa, MasterCard, American Express, and Discover credit and debit cards. To place a credit/debit card order, simply add products to your shopping cart, select “Credit/Debit Card” as your payment method, ensure your order total is greater than $0 and less than $50,000, and click “Checkout Now.” If you do not have an account, you will proceed with Guest Checkout, having the option to create an account at the end of the checkout process. Existing account holders will be prompted to log in to proceed to checkout. You will have to enter standard information including your name, phone number, email, and shipping address. We also manually approve nearly all credit/debit card orders. This process is usually completed within 24 business hours. As soon as your payment has been processed, we prepare your package for shipping. We will send an email notification when your order ships. You then have full shipping tracking in the My Account area of the site, so you can follow your package’s progress until it arrives.

PayPal payments are happily accepted here. After finished, PayPal orders are immediately cleared and added to the delivery queue. Rarely, our fraud team may need to manually review PayPal orders, in which case processing may take longer. We can only accept purchases shipping to PayPal Verified Shipping Addresses due to the risk of fraud. Simply add items to your shopping basket, choose “PayPal” as your payment option, confirm your order total is greater than $0 and lower than $60,000, and click “Checkout Now” to place a PayPal order. If you don’t already have one, you can use Guest Checkout to complete your purchase and then choose to register for an account at the end. 

Orders paid for with paper checks, money orders, or cashier’s checks follow the same procedure and receive a 4% discount compared to orders paid for with credit/debit cards and PayPal. The minimum and maximum amounts for this payment option are $0 for each order. Simply add items to your shopping basket, choose “Paper Check” as your payment option, confirm your order total is greater than $0 but lower than $100,000, and click “Checkout Now” to place a paper check purchase. If you don’t already have one, you can use Guest Checkout to complete your purchase and then choose to register for an account at the end. In order to proceed to checkout, holders of existing accounts will be required to log in. Your name, phone number, and other common information must be entered during the checkout process.

Convenience checks cannot be accepted here. Please don’t forget to include your order number in the check’s memo line. Paper check payments MUST be sent out and received within ten days of the order’s placing, and they MUST do so within one day. Without exception, all unpaid orders will be canceled and subject to cancellation costs and market losses. All paper checks must clear for three to five business days before being added to the shipment queue, regardless of whether they are personal checks, cashier’s checks, or money orders. However, we occasionally get bogus cashier’s checks and money orders, thus the only way for our business to completely clear a check as good funds is to wait out the bounce period.

Once your payment has fully processed, we’ll get your shipment ready for shipping and let you know when it’s been delivered. You may then trace the progress of your package until it arrives by using the full shipping tracking available in the My Account section of the website.

ACH orders have a $0 minimum and a $100,000 maximum, and they give a 4% discount over credit/debit card and PayPal orders. Simply add items to your shopping cart, choose “ACH” as your payment option, then click “Checkout Now” to place an ACH purchase. You must use Guest Checkout if you don’t already have an account. At the conclusion of the checkout procedure, you will have the opportunity to open an account. In order to proceed to checkout, holders of existing accounts will be required to log in. You will be asked to locate and access your bank throughout the checkout process. If instant authorisation is supported by your bank, you will be returned to the checkout page right away.

If not, a prompt to enter your routing and account information for verification will appear. If you do not want to log in using your banking credentials, you can also utilize this alternative. You will be sent back to the checkout to finish the transaction once your bank account details have been provided. Your name, phone number, email address, and shipping addresses are among the typical data that you must enter here. The processing of ACH payments can take up to one business day. An email verifying payment will be sent to you once it has been processed. Before any ACH payments may be added to the shipping queue, they must clear for 3-5 business days. As soon as your ACH payment has finished clearing, we get ready to dispatch your shipment and let you know, after it is sent to you. You may then trace the progress of your package until it arrives by using the full shipping tracking available in the My Account section of the website.

Bank wire orders have a $500 order minimum and a $1,000,000 order limit. Bank wire orders give a 4% discount over credit/debit card and PayPal orders. Simply add items to your shopping basket, choose “Bank Wire” as your payment method, confirm your order total is larger than $500 but lower than $1,000,000, then click “Checkout Now” to place a bank wire order. If you don’t already have one, you can use Guest Checkout to complete your purchase and then choose to register for an account at the end. In order to proceed to checkout, holders of existing accounts will be required to log in. Your name, phone number, email, shipping and billing addresses, as well as a credit or debit card, must all be entered during the checkout process.

Should you decide to cancel your order or fail to make your money within our given time frame, we will use the information from your credit/debit card to authenticate your identification. You will receive our wiring instructions for making your payment after placing your purchase.

Our wiring instructions are also included in your order confirmation email and the order tracking section of our website. Use our wiring instructions to send an online wire or an in-person wire at your local bank to complete the wire transfer (do not send an ACH – make sure it is a wire transfer). Please don’t forget to include your order number in the wire form’s notes section. Be aware that most banks impose an outbound wire fee, which for a domestic transfer might be anywhere from $10 to $30. Payment through bank wire MUST be received one business day after the purchase is placed. All orders that are not paid for within this window will be canceled, and any associated fees or market losses will be charged.

An order placed on Saturday before midnight would need to be paid for by Monday at the end of business. Orders placed on Monday before 8:00 a.m. EST must be paid for by Monday evening to avoid late fees. An order placed Tuesday evening would require payment by Wednesday afternoon. When bank wires are received, they immediately clear and go into the shipping queue. Please take notice that we update wires to Paid in batches multiple times during the day, so by the end of business on the day of receipt, you should have gotten an email confirming receipt of your bank wire. We prepare your product for mailing as soon as we receive your wire payment and will let you know when it ships.

You may then trace the progress of your package until it arrives by using the full shipping tracking available in the My Account section of the website.

Accepting bitcoin payments makes us happy. Compared to PayPal and credit/debit card orders, bitcoin orders give a 3% discount. There is no order minimum and a $500,000 order maximum for this payment option. To purchase something with bitcoin, just add it to your shopping basket, choose “bitcoin” as your payment method, make sure your order total is larger than $0 but not more than $500,000, and then click “Checkout Now.” If you do not already have an account, you can go with Guest Checkout and then choose to register for an account at the end of the transaction.

In order to proceed to checkout, holders of existing accounts will be required to log in. The following information is required of every customer: name, shipping address, phone number, and billing address. Consumers who do not have an account must also supply an email address. You have 15 minutes to pay the bitcoin invoice after selecting “Proceed to Further Steps.” You will have to start over and submit a new order if you are unable to pay the invoice within that time period.

The receipt of bitcoin payments could take up to one (1) business day. Upon receipt, payments will be promptly cleared. We get ready to dispatch your package as soon as your bitcoin payment has processed, and we’ll let you know when it does so. You may then trace the progress of your package until it arrives by using the full shipping tracking available in the My Account section of the website. Please be aware that we quickly convert any bitcoin payments to US dollars. All reimbursements will be made in bitcoin at the current USD conversion rate.

World Gold Prices

2
$32,775.39